Scent Terms & Conditions
Scent Terms & Conditions
By purchasing our scent products from Celene Collins, you agree to the following Terms & Conditions.
Product Information
We aim to ensure all product descriptions, images and details are accurate. Please note that slight variations in packaging or appearance may occur.
Orders & Payment
All orders are subject to availability and confirmation of payment. We reserve the right to cancel or refuse any order if necessary.
Shipping
Delivery times are estimates only and may vary depending on location and courier delays. We are not responsible for delays once orders have been dispatched.
Please ensure your shipping information is correct at checkout, as we cannot be responsible for orders sent to incorrect addresses provided by the customer.
Returns & Refunds
Due to the nature of scent products, we are unable to accept returns on opened or used items.
If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order at:
Where appropriate, we may offer a replacement, exchange or refund.
Approved refunds will be processed within a reasonable timeframe to the original payment method.
Allergies & Sensitivities
Customers are responsible for checking product ingredients and usage instructions before use. We are not liable for allergic reactions, sensitivities or misuse of products.
Complaints
If you have any concerns or complaints, please contact us at:
We kindly ask that you allow us reasonable time to review and respond to your query.
Intellectual Property
All branding, photography, product names and website content remain the property of Celene Collins and may not be copied or reproduced without permission.
Contact
For any questions regarding your order or these Terms & Conditions, please contact: